David was actually recommended by another highly rated appliance repair company because they didn't service my area, but thankfully, he did. I am so grateful for their recommendation. David was prompt, professional, honest, and fairly-priced. Once he ascertained the problem, he explained everything before performing the service, showed me the malfunctioning part, and then reviewed the invoice. A couple of days later, Strong Arm followed up with a courtesy call. My fridge is back up and running like a champ!